Privacy Policy

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1. Introduction

Welcome to scrollstopping.video ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our video processing service.

2. Information We Collect

2.1 Personal Information

We collect the following personal information:

  • Account Information: Email address, password (encrypted)
  • Payment Information: Processed securely through our payment processor, Lemon Squeezy
  • Usage Data: Video upload history, processing logs, subscription status

2.2 Video Content

When you upload videos for processing, we temporarily store your videos on secure cloud storage (Amazon S3). Your videos are processed to create video variations and are associated with your account.

2.3 Technical Information

  • IP addresses and browser information
  • Device information and operating system
  • Cookies and similar tracking technologies
  • Processing and error logs

3. How We Use Your Information

We use your information to:

  • Provide and maintain our video processing service
  • Process your videos and generate video variations
  • Manage your account and subscription
  • Send you important service updates and notifications
  • Improve our service and develop new features
  • Ensure security and prevent fraud
  • Comply with legal obligations

4. Data Storage and Security

Your data is stored securely using industry-standard encryption and security practices:

  • Video Storage: Amazon S3 with encryption at rest and in transit
  • Database: Encrypted PostgreSQL database
  • Passwords: Hashed using industry-standard algorithms
  • HTTPS: All data transmission is encrypted using SSL/TLS

While we implement robust security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to protect your data.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Payment Processor: Lemon Squeezy (acting as Merchant of Record) handles all payment processing
  • Cloud Infrastructure: Amazon Web Services (AWS) for storage and processing
  • GPU Providers: Vast.ai for video processing compute resources
  • Legal Requirements: When required by law or to protect our rights

All third-party service providers are contractually obligated to protect your data and use it only for the purposes we specify.

6. Your Privacy Rights

Under GDPR and other privacy laws, you have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your account and data
  • Export: Request a portable copy of your data
  • Restriction: Request restriction of processing
  • Objection: Object to certain types of processing
  • Withdraw Consent: Withdraw consent at any time

To exercise these rights, visit your account settings or contact us directly.

7. Data Retention

We retain your personal information and videos for as long as your account is active or as needed to provide services. When you delete your account:

  • Your account data is permanently deleted within 30 days
  • All uploaded videos and generated variations are permanently deleted
  • Some data may be retained for legal or accounting purposes as required by law

8. Cookies and Tracking

We use essential cookies to maintain your session and ensure the service functions properly. We do not use third-party advertising or analytics cookies. You can control cookies through your browser settings.

9. International Data Transfers

Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

10. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice on our service. Your continued use after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: hello@scrollstopping.video

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